OMNI-CHANNEL • 24/7 • MULTILINGUAL
Years of experience across a wide range of industries and a committed, long-standing call centre management team combine with agents who can deliver proactive, empathetic and intelligent interactions.
For over three decades clients have trusted RSVP to care and support their customers and help grow their business. RSVP is a stable, secure and conscientious provider of call centre solutions and BPO services with a proven track record.
Using professional performers at the heart of our solution ensures that RSVP always maintains a contemporary outlook that uses a creative spark to drive a continuous evolution and a progressive outlook
We are at our best not when we are working for someone, but when we are working with someone. RSVP will challenge you to be better and we believe strongly that an open, proactive and shared approach with clients yields the best results.
Our offering is based on delivering excellence – across every aspect of the service we provide. We want our clients’ service to be pre-eminent in their field, the model example of how customer engagement should be managed.
RSVP is a full-service provider of omni-channel call centre solutions. Sales, service, back-office and BPO services, capable of operating in multiple languages from multiple locations, 24 hours a day, 365 days of the year.
It is a combination of great people, great systems and a deep desire to deliver customer service that is market leading.
RSVP can help you stand out from your competitors by listening to your customers and developing new processes to better serve them. By proactively suggesting better ways of working and finding the gaps in current processes RSVP can position your company as a hero of customer interaction, Whether you have a small one off requirement or you want to form a model office and test bed to develop and roll out best practice across your existing outsourcer network, contact us today and see how we can help.
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