The mood of your employees and the environment in which they are expected to work is a crucial element of the overall success of your business. A depressive and negative workplace can not only decrease productivity, but generally means an increase in staff turnover rates which isn’t such a great thing for your HR team.
In economic uncertainty an unhappy workforce is dramatically increased as businesses are unable to provide pay increases, bonuses or general improvements to the working environment. At this point you will find your employee’s hard work and efforts strained and consequently you’ll be faced with a lack of quality. We can all understand the mental challenges of working somewhere that may not necessarily be your dream job. However, if you can learn to understand the inner ambition of your employees and apply simple improvements in the workplace you could see a huge change in your overall staff retention and subsequent business success.
As a manager it is just as important to communicate to your colleagues directly as it is for your colleagues to communicate directly with you. By allowing yourself to be open to this you can obtain a healthy relationship with your colleagues who will feel comfortable speaking to you. Another way to communicate successfully is to meet with your staff on a regular basis to keep them updated and motivated. With encouragement, employees will come to you directly for advice or with problems or ideas. If you allow colleagues to express their creative ideas in the work place and on the job you will learn to listen to your employee’s as well as potentially benefit from any new ideas.
Showing appreciation can be as small as a compliment for doing a good piece of work. Sometimes the benefits from a small gesture can be greater than the act of appreciation itself. By creating recognition programmes such as ‘employee of the month’ and other ways to celebrate a job well done, you can set goals for people and encourage them to create high quality work, making time yourself to give personal praise whenever and possible continuing support to those who need it.
There is a certain level of respect you should have from your employees in order to be a successful manager. But you won’t gain that respect by walking around the office evidently pinpointing your particular benefits as their superior. If you make a company policy, you need to follow it too. That means your mobile phone should never be out in front of employees if its company policy for mobile phones to be put away at desks. Leading by example will show you’re staff that you are as committed to the long term future of the company as you’re asking your employees to be.
Nothing feels worse than working in a dead-end job. If you know your employees have a higher education or even a degree in certain subjects the chances are that originally they were pursuing a specific career. By providing opportunities and giving individuals a clear career advancement path you can retain your workforce and encourage them to push for promotions and a long-term career with your company. Opportunities should include cross-training and encouraging their ambition with in-house support and activities.
Similar to my point about communication you should listen to your team and let your hair down once in a while to socialise with your staff. Of course, there needs to be a clear definition of professionalism in the work place but that doesn’t mean you can’t socialise outside of work with your staff members. The best companies have a family feel to them so why not organise a staff party or take your team out for drinks on a Friday night. You will always be there boss at work but socialising with your staff and getting to know them with prove that you are as much of a human as they are and not just a scary boss.
The environment you work in contributes to your working attitude and equally the more time you spend somewhere the more you don’t want to be there. Making your staff work more hours at work doesn’t always lead to better results. Time away from work can increase peoples energy and is crucial to maintaining a positive environment in the work place. Employees have a life outside of work which helps to balance their mood so it’s best to avoid overworking.
In conclusion, by improving the level of happiness at work with a few small changes you can improve overall results throughout the business and improve the performance of most of your members of staff. You’ll begin to notice an increase in productivity as well as a more evidently creative and innovative workforce. The level of service given to customers will become much better as your staff feel motivated and dedicated to the company. As a result you will notice more sales because of the quality of service, benefiting your company’s overall profit. The atmosphere within the workplace will become more positive and optimistic and your employees will feel comfortable communicating with you personally. People will begin to work better as a team and feel less stressed because of the support they receive from each other and their managers. Finally, you will notice fewer sick days as your staff actually want to come to work on a daily basis.