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Posted on 16 February 2017 by


Good morning everyone. It’s nearly the weekend – keep going!

We had a lovely message from our Secret Escapes Team Manager, Helen Russell recently…

‘We just wanted to share a lovely good news story we have had in the RSVP Office this morning.

Following an overbooking issue at one of our partner hotels, one particular member was so happy with the service provided by the lovely Laura and Kimberly that he sent them not one… not two… but SIX bottles of Prosecco to enjoy as a thank you! He has even asked them to let him know which one is their favourite!

As you can imagine, they are very touched and excited to have a member send them a present and we are very proud of their continued hard work!

I think the ladies are going to have a pretty good weekend!

Kind Regards,

Helen Russell’

It’s so great to know that our agents’ hard work is appreciated. Fantastic work ladies!

RSVP works on behalf of many different luxury travel, food and wine companies as well as one of the UK’s top consumer watchdogs, and we pride ourselves in our ability to go above and beyond to help customers.

Keep up the excellent work everyone!

Have a great rest of your week.