RSVP in cohesion with one of our wine accounts will be introducing a new personal wine advisor service to our customers. What this means is that the patrons of the wine account on the 7th will get to know their RSVP agent personally and will contact them for all their vino needs.
It is a really exciting development for the team, comprising of the likes of Ivan, Matt and Johnny and all long standing stalwarts of the account, as it is amalgamating both sales and customer service and needs expert wine knowledge. That is something we have in abundance with all the people going to be personal wine advisors having a WSET qualification.
Wine manager Dan Booth was really happy with the latest development for his team “it’s really great to be working with the customers this way. I know it’s something the clients are very successful at in their own centres and we are very pleased to be trusted to do it as well. ”
The scheme will be opening over the next few weeks and we will of course keep you updated on their progress.