Filter by Category:
RSVP News The RSVP Team Our Clients On Location Edinburgh Fringe That Friday Feeling! freebies Time to Change
The Single Truth
“Investigating the benefits of implementing a Single Source of Truth (SSOT) Data Management System!”
Posted 24 April 2019 by Louise Roberts
A Most Egg-Cellent Raffle
“Celebrating Easter at RSVP with a chocolatey raffle!”
Posted 18 April 2019 by Louise Roberts
Fools' Marketing
“Looking at the pros and cons of viral marketing on April Fools' Day.”
Posted 3 April 2019 by Louise Roberts
AHT: A False Efficiency?
“Looking at AHT versus FCR and other KPIs in contact centre efficiency!”
Posted 27 March 2019 by Louise Roberts
AI: The Future of Sales and Service?
“RSVP looks at the potential of AI within the telecommunications industry!”
Posted 6 March 2019 by Louise Roberts
TTC: Meet the Team
“Introducing our wonderful Time to Change Champions!”
Posted 27 February 2019 by Louise Roberts
Preparing for Peak: Christmas is Coming!
“Spring is around the Corner, time to start getting ready for Christmas!”
Posted 20 February 2019 by Louise Roberts