Feeling hot, hot, HOT!
“Finally, the sun has arrived over the offices of RSVP and so have some inspiring new endeavours! ”
Posted 26 June 2017 by Louise Roberts
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RSVP News The RSVP Team Our Clients On Location Edinburgh Fringe That Friday Feeling! freebies
UK Contact Centre Forum and Intelligence Sourcing Conference for Outsourcing Contact Centre Operations
“A summary of RSVP's visit to the Conference for Outsourcing Contact Centre Operations in Reading.”
Posted 23 June 2017 by Louise Roberts
Cooling off with more freebies!
“Free cold drinks on a summers day? Yes please...”
Posted 23 June 2017 by Louise Roberts
A Scorcher At RSVP!
“Does the heat stop agents from working hard? Not with incentives!”
Posted 19 June 2017 by Louise Roberts
Our virtual trip to Bordeaux!
“...And maybe a bit of wine tasting...”
Posted 16 June 2017 by Louise Roberts
RSVP’s Top Tips on Customer Retention
“Many of RSVP’s clients currently have a stronger focus on customer retention than acquisition. They have found that maintaining a loyal customer base provides the essential foundation that future acquisition can be built upon, providing stability and enhancing their business’s credibility.
Let’s take a look at some essential practices followed here at RSVP and how you can put them into place in your own business:
”
Posted 6 June 2017 by Louise Roberts
GDPR: Understanding what has changed in your workplace and why?
“As time draws closer to the New Year, it’s vital that you and your company understand exactly what the new GDPR rules are, how they will affect your data handling processors and what you can do to implement the changes.
It pays to be prepared.”
Posted 2 June 2017 by Louise Roberts
How To Work With Vulnerable Customers
“Our three golden rules...”
Posted 31 May 2017 by Louise Roberts
