“I am confident they will remain one of, if not the best, contact centre which I have visited in all of my years reporting on the industry”
- Contact Centres
Who are RSVP?
Covid-19 support service available. Skilled homeworkers available to keep your business running available immediately
RSVP appreciates the unprecedented challenges being faced by our clients and other businesses in responding to the growing global pandemic. If you require additional support or assistance at this time in providing a robust, flexible and scalable business continuity solution, RSVP can help.
We are able to provide teams for immediate home-working or solutions to support all essential business activity (governmental departments, financial services, telecommunications) from our London location.
If you would like to know more please email our Business Development Director at simon.christie@rsvp.co.uk.
But that's not what sets us apart. At the heart of our success are our people. We pride ourselves on employing the best, and we believe there are no better people for a job rooted in communication than Actors. We recruit for our call centre from the vibrant community of performers in London and Manchester, using their highly developed skills as communicators to support our proven, high-quality, UK call centre service.
Our Manchester & London call centre agents have trained, on average, for three years in vocal production and active listening, adapting themselves to many varied roles. Using their natural empathy to match whoever they speak to, making every call a positive, personal experience.
What we do
RSVP have been providing outsourced contact centre solutions from our London and Manchester offices for over 25 years. We utilise our experience to help you get results via a wide range of solutions.Our Accreditations
For the second time in three years, RSVP has been recognised as one of London Stock Exchange's '1000 companies to Inspire Britain'. We are also members of the Direct Marketing Association, Financial Conduct Authority & the UK Contact Centre Forum.
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““Thanks for the analysis and detail – some great figures"”
- DP, Manager Trinity Mirror
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“We enjoy a warm, friendly and proactive partnership with RSVP, we are confident in the service they deliver to our customers on our behalf and are proud to work closely with them”
- Lisa Goward, Client Service Manager Argos for Business
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“Fantastic rapport with the customers! Really impressed with your teams knowledge of the ships and how they’re speaking to our customers. They make us sound great so well done to them”
- Laurent, Viking River Cruises
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“Absolutely fantastic week so once again, please on my thanks to the team; they’re doing a wonderful job! Thanks for this. Great report and another fantastic week in terms of sales!”
- Shyam, ICAEW
Talented Staff
We only use innovative, friendly and adaptable actors to handle calls.
Experience
We have been providing outsourced call centre solutions for over 25 years!
Honesty & Expertise
We believe in transparency and provide effective advice and results.