July 2011 Call Centre Helper
June 2011 Sourcing Focus
June 2011Call Centre Clinic
May 2011 Call Centre Clinic
Mar 2011 The Wharf
Mar 2011 The Docklands
Mar 2011 Call Centre Helper
Feb 2011 London Contact Centre Forum
Feb 2011 Call Centre Helper
Jan 2011 Call Centre Clinic
Dec 2010 Call Centre Focus
Jan 2010 The Guardian
Dec 2006 Call Centre Helper
Nov 2006 Daily Mail
Nov 2006 CNN Video
Nov 2006 London Tonight Video
October 2006 ClickPress
