White Mail Response

“And none will hear the postman’s knock

Without a quickening of the heart.

For who can bear to feel himself forgotten?”

- W. H. Auden

There's nothing like getting a letter is there? The process of holding a piece of good quality paper in your hand has a resonance of value – a bit like holding a crisp £50 note. There’s a feeling of permanence that you just don’t get with an email. Let’s face it, it’s unlikely that in 500 years time, people will be unearthing undiscovered manuscripts in the dusty libraries of cyberspace. There will be no ‘First Folio Blog’ on sale at Christies in the year 2511!

It may be deemed "old school" to send things via "snail mail" but at RSVP we believe there's nothing wrong with being a man (or woman) of letters. What's more, we can't be alone in our thinking as white mail still generates a wide variety of queries. Whatever you need white mail response for - whether for complaints, requests for information, sales enquiries, fulfilment, or simple data processing, RSVP has extensive experience in all areas.

So if your customers are the type who still appreciates the art of letter writing and enjoy the delicate thud of an envelope landing on the mat, RSVP can help. At RSVP, we understand that you need your white mail to reflect your brand values and be the voice of your company in same way as someone on the end of a phone. The tone of a letter is as vital to what ends up being communicated as the content. We can provide you with a highly literate team of people who will work within the ethos of your brand to create either template-based or free-written letters to clearly articulate whatever you require your customers to know, in the way you want them to hear it.