Outbound Contact

Q: What do you get when you combine tried and tested sales technique with empathy, charm and a sophisticated CRM to manage results?

A: RSVP and results that make you happy.

RSVP has been running successful outbound campaigns for over 20 years, exceeding the expectations of a wide variety of different companies. We have made sales or generated leads for magazines, financial products and fine wine, to name but a few. With over 20 years experience, it will come as no surprise that RSVP has the technology, the skill, the infrastructure and the staff to fully realise and maximise the potential of your outbound campaign.

The perceived impression of outbound contact can be that of a nuisance call. At RSVP we work hard to ensure that your customers feel valued rather than pestered. Our agents are able to go beyond a script, using their talents in communication to connect with your customers in a way that average telemarketing operators rarely manage. We have a CRM system that can maximise the potential of your data, making sure that your customers receive a personal service every time. Our management team are skilled at spotting opportunities to increase your revenue and keep your customers engaged. We can accurately data capture for you and collate our findings in to bespoke reports that give you what you need. We have extensive experience in outbound customer care for wide-ranging clients and a proven record in increasing customer engagement. As we do for our existing clients, through engaging your customers in the most positive way, we can help you reach your acquisition targets by delivering both volume and quality, profitable customers.

Whether you’re looking for outbound sales, data collation, information distribution or customer care and database management, RSVP can draw on a wealth of knowledge and experience to provide you with outbound services that are second to none.