Data Collection

Have you ever been strawberry picking? At RSVP, we are master strawberry pickers. We have a knack for finding the ripest, sweetest strawberries. But we’re also pretty nifty at looking beneath the leaves and wiping away the specks of soil to find the hidden beauties that may have been discarded by someone less thorough.

Similarly, the key to any data collection exercise is ensuring the quality of the data collected. At RSVP, we have response-led systems designed specifically for accurate, informative and useful data collection. If your inbound campaign involves gathering demographic information on your customers, we can collate it and report back in a way that allows you to build a picture of your client portfolio to better understand your business. In short, we can pick you the juiciest, ripest strawberries to feed your future campaigns.

We can automatically collect and aggregate statistics in real time enabling agents, team leaders and managers to view and act upon the key measures that are relevant to that moment in time. Reports are produced on a bespoke level and presented in the best way to aid a clear understanding of the progress and ultimate results of the campaign.

We are also frequently employed to collect and cleanse data before campaign implementation and execution. It is well accepted that buying data is essential for many inbound campaigns but the data available to the business may be of little use if poorly collated. Bought data can become out of date very quickly, particularly in a B2B environment. RSVP will make sure information is up to the minute, cleansing before and during a campaign to ensure maximum return on your bought data.

We also recognise that once data has been collated, it’s not just about the yes/no answers and figures on a spreadsheet. To compliment the ‘hard facts’ of a campaign’s results, we can provide you will anecdotal feedback, backed up by call recordings, to give you a 360° comprehension of the campaign.