Call Handling by RSVP

TELEPHONE ANSWERING WITH A DIFFERENCE

Hello. Welcome to RSVP. We will assume that, as you've arrived at our website to see what we're all about, you must be looking for telephone handling by a UK call centre with an excellent reputation.

Well, we're glad you're here. How else would you discover our U.S.P. That’s the Unusually Special People we employ. At RSVP we want to bring you the best. So we cherry pick our agents from the rich pool of acting talent in London. Employing actors means that every single one of our agents has natural empathy and are excellent at building rapport. Whatever role you need our agents to take on to best engage your customers, they can do it with ease, charm and style.

Nestling in the heart of vibrant Canary Wharf, RSVP is the only London based call centre to actively recruit its employees from the acting profession. Why? Well, just in case you’re imagining us all sat here in leotards, pretending to be trees, our years of experience have taught us that an actor skilled in building rapport gives us the edge in top notch customer care. It’s taught us that no one can infuse your customers with a passion for your product better than an actor with a gift for engendering trust. We have extensive experience in email and telephone handling, both as an outsource customer services provider and an outbound call centre and the intelligent, empathetic people we employ are key to our continuing success.

Anyone can offer a telephone answering service. Anyone can reply to an email. Anyone can make a sales call.

We are not 'Anyone'. RSVP will provide you with a partnership approach, using creativity and cutting edge technology, which will put your company in the spotlight, not leave you waiting in the wings.

That is the RSVP way. If you like the sound of us, read on, and get to know us a little better. We can guarantee you won't regret it.

CUSTOMER SERVICE CALL HANDLING

If you're looking for a customer service call centre to provide high quality UK call handling for your customers, RSVP has the most articulate, intelligent people you could want, supported by state of the art systems.

If you need call handling with imagination and empathy, and people who will embrace your values, you need to meet our star agents. As intelligent, articulate experts in communication, who could be better placed to make every call an engaging and positive experience for your customers?

So you see, RSVP doesn't simply offer a telephone handling service. We offer a bespoke solution to whatever you need to excel in. Its this kind of reputation for high quality customer service that has led to us work with some major UK and International Blue Chip companies.

Amongst others, we operate outsource customer services teams for a renowned UK rewards and incentives provider and a leading weight management company. We also provide front line call handling for a major UK humanitarian charity.

If you need a solution to your email or white mail response, RSVP has master wordsmiths at your disposal. Never again fear that an email from your brand will be misread by the recipient. Our agents and managers understand that 'tone' isn't confined to the voice of the person who delivers the words, but also in the mind of the person that receives them. Let us understand your customers and reach them by the most effective means, whatever that may be for your company.

OUTBOUND CALL CENTRE

If you're looking for a UK telemarketing company to help your brand make a lasting, positive impression, RSVP has the tools to make you sparkle.

If you want an outbound sales team to maximise your returns, we'd love you to benefit from our 20 years of experience in this field.

Whatever you need your outbound call centre to achieve for your company, RSVP will do it with style, offering you innovative and practical solutions.

As a telemarketing company we generate consistently high sales for a well-known consumer group and a high-end wine merchant. We also have a proven track record in generating high quality new business leads with Rewards and Incentives customers for one of our long standing inbound clients.

Outbound sales can be seen by those who are at the other end of the phone as a nuisance. Except when an RSVP agent calls them. Your customers will be engaged from the moment they pick up the phone until the moment they say goodbye, pleased with the product they have just purchased. Confident agents who are experts in building rapport are an essential ingredient when making outbound sales calls. Lucky for you, we have them by the bucket load!